30 Day Money Back Guarantee

30 Day Money Back Guarantee

We are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number. Shipping costs are not refundable.

Return Policy

To be eligible for a return, your product/s must be unused, in the original packaging and in a resellable condition. To arrange a return please submit a request at customerservice@cooking-tools.com. You will need to state your original order number and reason for the return. We will email you a return request number and details on where to send the returned product/s. We will not cover the cost of return shipping.

Once your product/s are received and inspected, we will send you an email to notify you that we have received your returned product/s. If the products are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.

Shipping costs are non-refundable. When returning a product over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned product and cannot refund returned orders which we do not receive.

Warranty

We warranty obligations for the product you have just purchased (the "Product") are limited to the terms set forth in this document. We warrant the Product against defects in materials and workmanship for a period one (1) year from the date of original purchase ("Warranty Period"). If a defect arises and a valid claim is received by We within the Warranty Period, at its option, We will repair the Product or exchange the Product with a functionally equivalent new product. We warrant repaired Products and replacement products provided hereunder against defects in materials and workmanship from the date of the repair or replacement for thirty (30) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes our property. When a refund is given, the Product becomes our property.

Exclusions and Limitations

Our limited warranty applies only to the Product when purchased at our website http://cooking-tools.com/. The warranty does not apply to any non-our product, even if packaged or sold with the Product. The warranty excludes without limitation any scratching or surface damage to any non-our product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions). This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the Product.

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. We specifically disclaim any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If we cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No one of our reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Damages Limitation

To the maximum extent permitted by law, we is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property.

Consumer Protection

For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, We liability is limited, at its sole option, to replacement or repair of the product.

Obtaining Warranty Service

If you wish to make a claim under this warranty with respect to the Product, please submit a claim at customerservice@cooking-tools.com.